I’ve been travelling full time for a couple of years now. So I’ve seen and used my fair share of co-working spaces and seen the good and the not so good. Apart from having a baseline of things I look for when choosing a co-working space I’ve also collected a list of highlights from my trips. It now fills almost two pages and I decided to distill it into this little brain dump for co-working space operators of future operators. It’s split into different levels of expectation and keep in mind this is just my personal opinion. If you take only one thing from the list, let it be the must-have section. It’s really the baseline for any co-working space.
As always if you have any feedback / differing opinions, just get in touch.
Table of contents
- What makes a good co-working space?
- Part A. Must-haves for a co-working space
- 1. The WiFi
- 1.1. Make sure you have both fast AND stable internet
- 1.2. Simple WiFi Authentication
- 1.3. Separation of WiFi Users
- 1.4. Bandwidth controls
- 1.5. WiFi Coverage
- 1.6. Choice of network hardware
- 2. The furniture
- 3. The obvious
- Part B. Should-haves for a co-working space
- 1. Technical aspects
- 2. On-boarding aspects
- 2.1. Website
- 2.2. Clear map and signage on the street
- 2.3. Clear signage for hosts
- 2.4. Walk-around
- 2.5. Digital on-boarding
- 2.6. The handbook landing page
- 3. Orientation aspects
- 4. Social aspects
- 5. Infrastructure aspects
- Part C. Nice-to-haves for a co-working space
- 1. Social aspects
- 2. Infrastructure aspects
- Part D. Last but not least, what to not do as a co-working space
- Final thoughts
What makes a good co-working space?
This list will be split into three parts. The must-haves, should-haves and nice-to-haves. Obviously some of these recommendations may change depending on your location and circumstances, but see this list more as an inspiration for ideas and not so much as a checklist. Except for the must-haves. If you don’t have them you’re not providing a professional service in my opinion.
Part A. Must-haves for a co-working space
There are only two basic things that a co-working space must get right. Invest in good internet and good office furniture. Then almost anything else can be compromised on. But if you fail on one of those, you will not be successful. It’s the backbone of your service.
1. The WiFi
Because the majority of your clients will be digital workers their Nr. 1 priority is internet connectivity. And so it must become yours too. There are a lot of factors to consider. Decisions you make can have large consequences and this section will include a lot of technical jargon and advice. I urge (no, I implore) you to have a professional set up your network and not choose the cheap solution. It can often have hidden effects that your client’s are experiencing but you can’t identify until it’s too late.
1.1. Make sure you have both fast AND stable internet
This seems too obvious to be on this list, but fact is that a lot of spaces publish their speed on the website (often showing the results from a tool like speedtest.net). But this is often a snapshot at one particular point in time. What happens if the space is full? What kind of speeds do you get then?
Along side speed the second important factor is stability. If the 100Mbps line cuts out every 60 minutes for a couple of seconds this results in dropped calls, closed remote sessions and just generally disturbs a clients flow. I have yet to see a space publish a constant monitoring report for their connection.
1.2. Simple WiFi Authentication
In order to keep non paying customers off the co-working space’s WiFi an authentication or login portal is often implemented. Two solutions seem to be most common:
- Protect the network with a WPA2 password: You will need to change the password every now and again, to keep old customers off the network. But as long as the there is at least a month between changes, this is my preferred option because it “just works” on all devices.
- Install a login page: You get on the network and are then presented with a username/password page just like with most free/guest WiFi offerings. This allows the space to separate clients (and take action if there are abusers). Unfortunately the implementation often cause a lot of headaches for those trying to connect.
My Thinkpad laptop is often the least affected by these, but I’ve had my phone just sit there with WiFi connected but not connected to the internet because the WiFi decides I need to login again. This is painful because I take Skype calls on my phone in order not to disturb others and if it’s not connected the phone doesn’t get the call. Many home/cheap routers have this function built-in so co-working spaces use what’s available out of the box. See below for technology choices that I think you should be making if you want this option to work well.
Obviously there are WPA2-Enterprise authentication options too, but I’ve yet to come across them in the wild (outside of Enterprise IT).
1.3. Separation of WiFi Users
Make sure that connected devices on your WiFi (or network in general) cannot talk to each other (or at least those on different accounts cannot). Remember those little settings in most computers that let you “share information/devices/files on your local network”. Well most co-working spaces are setup to be a local network like your home network, so you can just connect to neighbor Jane’s laptop and possibly even browse their files. It’s only thanks to co-working clients being “morally good” people most of the time, that no one takes advantage of that. (Or more likely is that nobody noticed when they downloaded those private files.)
Each device on a co-working space network must be isolated from each other. No IP communication between the devices should be possible. This is a one-click feature available in professional network hardware.
1.4. Bandwidth controls
A high bandwidth connection is great until John starts up or downloading terabytes of video (or worse: bit torrent*) data. Suddenly the connection is congested for everyone. While large downloads are necessary and often a reason you go to the co-working space in the first place, the network needs to be configured to fairly distribute the bandwidth. The bare minimum is to not allow a single device to use up the majority of the bandwidth and suffocating the other devices.
*The misuse of co-working space internet for torrents is more wide-spread in areas where the connection at private residences is not as fast. As a co-working space operator you should consider your liability in this case. Illegal activity may be a cause for terminating your connection and then you’re left without internet. Ask your network expert for possibilities to monitor the traffic on the network.
1.5. WiFi Coverage
This is also a no-brainer that deserves just one piece of advice: if your network software doesn’t already have support for measuring WiFi strength built-in, use one of the many tools available and walk around every part of your space to ensure connectivity is green everywhere you go. Repeat this every time you have any construction work done (or even just move furniture). The same acoustic material you just put up to make the telephone booth silent can also have an effect on the WiFi in there.
Provide both a 2.4 Ghz and a 5 Ghz network. The latter is more modern, but not all devices support it.
1.6. Choice of network hardware
There are many companies to choose from when buying network hardware. You will have heard many of the names from your home setup, but consumer grade hardware is not acceptable for a co-working space. I’ll leave it to your professional to choose the professional network hardware they are comfortable with, but my personal recommendation for anything to do with networks is Ubiquity (and specifically their Unifi series that let’s you get started with high grade hardware for a reasonable price).
2. The furniture
Don’t call yourself a co-working space if you’re really a café or restaurant with free WiFi. To qualify you need proper desks and office chairs (ideally ergonomic, see below). Table space per guest should be at least 160cm x 80cm to ensure you have a reasonable amount of space to work without feeling cramped. Instead of buying separate tables consider buying conference room size tables that can be used more flexibly. This will allow you to handle spikes where everyone decides to come in at the same time. But keep in mind that working in less than 120cm for a long time will become unbearable (at least for me).
Office chairs must be solid and stable. No wiggling, no missing wheels, no wooden school room chairs*. Cheap office chairs will not survive the intense use they will be getting, so you’ll have to replace them sooner or later. Invest in good chairs and you’ll have them for a long time.
It’s fine to have other chairs distributed around the space, but remember you are a replacement for an office often times, so you should cater for long hours of work first and only then for relaxing.
*Without going on too much of a tangent, but how much damage are we doing, letting school children sit on non padded wooden chairs for hours on edge. Any scientific experiments here?
3. The obvious
These are so obvious in my mind they only warrant listing but not an explanation. (If you disagree, get in touch!)
- No smoking anywhere on the inside of the building
- Toilets (for frequency see below)
- No tolerance for harassment of any kind
Part B. Should-haves for a co-working space
This list is the bulk of what makes me choose one co-working space over another. As an operator it’s what I would advertise on your website.
1. Technical aspects
1.1. Backup internet connection
In places where the internet has a high tendency to get cut off this is a must-have (and a transparent handover to the backup line should be implemented). But even with generally stable internet I would have a 4G/5G mobile hotspot with an unlimited plan on hand for use if worst comes to worse. You don’t want to have to scramble to get one of those setup when something does happen and leaves your co-working space without internet for a few hours. It’s easier just to switch that on and tell clients to use it for the most vital things only.
1.2. Uninterruptible power supply (UPS) for your network gear
Again this is common place in areas where the electricity shuts off regularly, but it can happen anywhere.. You might blow a fuse by accident and that knocks everything out. A lot of people are relying on your connectivity and almost everyone will be working on a laptop with a built-in battery, so just having a UPS that ensure the network survives for some time while you get the problem fixed can be enough that people might not even notice the outage.
2. On-boarding aspects
Obviously you need to have a website that’s easy to find for the terms “co-working space + city”. Things I want to find and on that page are (in the order I usually look for them):
- Pictures of the space: Give me an idea of what the space looks like – the more the better, add pictures of your hosts and staff to make it friendlier, event pictures but don’t forget to also have pictures of the space simply in “working mode”. You don’t want it to come off as an event or party space.
- Pricing: What plans do you offer? Do you offer a free hour/day to test the space?
- Opening hours in general: Do you offer 24h on certain plans or when can I expect the space to be open?
- Reception/host hours: Usually the time where new members can come and join are different to the general opening times, so make this clear.
- Phone number / Whats-App number: This is a last resort if I’m stuck and cannot find you.
2.2. Clear map and signage on the street
I find address systems in different countries fascinating, but I can’t say how many times I’ve spend half an hour trying to find the entrance to a co-working space (and once I even gave up and went to the other one down the road – to this date I suspect it just shut down and the homepage had not been updated).
Have a Google/Waze/Apple map link that points exactly to your coordinates. Just posting the street address is often not sufficient. As a local you may know that Google doesn’t show the right location and you should use Waze, but as a visitor to your country or city, I may not. Make it easy for me. And from that coordinate location you should have a sign pointing to the entrance or to another sign which in turn will point to the entrance or to another sign that in turn … you get my point.
2.3. Clear signage for hosts
My first action in any co-working space is obviously to find the host. In some spaces there’s a dedicated reception area, but if you don’t have that luxury make it super obvious who the host is. There’s nothing worse than entering a room full of busy people and have to disturb someone and ask who’s in charge. (Same goes if you’re the one being disturbed.) Lot’s of options here, you can go from just a big sign that says “Get started here” (if your hosts move around get one on a movable pole) to having staff uniform/t-shirts. Just make it very clear who my first point of contact should be. In e-commerce terms, this is your funnel.
Some co-working spaces are big and can be intimidating for new people. Potential clients have probably researched the space online, but someone showing new people around in person not only gives it a human touch, but also saves you (and your clients) time having to answer frequently asked questions like toilets, printers, etc. Also during the workaround clients can get a nice feel of where they’d like to sit.
Don’t let the personal on-boarding be a replacement for a well documented handbook (see below). For example if there’s a quiet area that should not only be something told by word of mouth, but ideally have multiple signs in that area and be mentioned in the handbook.
2.5. Digital on-boarding
As much as I treasure the walk-around I certainly don’t want to do the registration, payments, invoicing and anything else you need from me while I’m standing next to the host (possibly with a heavy rucksack if I’ve just come from the airport). Show me around, tell me to choose a spot and where to find the member site/intranet.
There is nothing I’ve come across that you can’t do in self-service (even upload of an identity document with verification by the staff). It’s just easier once you’ve sat down and regained composure after hunting for the space (see first point). Let me pay by credit card. I understand some countries are more cash-based than others, but as a professional co-working space operator paying using the company credit card is a must. I’m fine with adding the couple of percent on top for the charges you incur to offer that, but just don’t require that I go chase down an ATM to pay. It should also be straight forward to create a valid digital business invoice for the co-working plan. I say “valid” because especially in Europe there are certain things an invoice needs to be valid. No handwritten paper invoices please.
For European co-working spaces: you should offer a VAT-free option if the client can provide a valid VAT number.
2.6. The handbook landing page
Once you’ve registered direct clients directly to the online handbook. The one page to rule them all. I always make this the first page that is loaded in my browser while I’m working from a space. Information I expect to see there is:
- WiFi access: during registration I may be logged-in to a temporary WiFi for that purpose, so how do I get to the member WiFi, how do I connect my phone, which network is best for which purpose (if there’s a difference).
- Events and announcements: Have the events right at the top here. I will come here often so it’s nice to see what’s going on at a glance and take note of interesting ones (and ones that might influence my work schedule, i.e. if you close parts of the space for an event).
- House rules: Have a list of the top 5 house rules that people are reminded of when they visit this page. This is less about things like quiet rooms, but more a remind of ethical values in this space. Non-discrimination, non-harassment and the like. You may think that’s obvious. Believe me, it’s not for everyone. You’re catering to many different cultures/personalities/people. Make it clear for everyone.
- Help / Support / Suggestion Box: Give clients a single point of contact for any questions or complaints. If something’s wrong (e.g. water dispense needs a refill or toilet paper has run out) give me an easy way to pass that information on. If your member site supports it, just add a simple form directly on this page for any requests. Email is probably the next best and most universal, Whats-App and Slack are also often used but pose an additional hurdle.
- Groups: Link to join or find the most important community websites/Facebook/Whats-App groups (e.g. local nomad/expat/traveler community).
- Phone-booths / Meeting rooms: Provide a quick diagram of where to find which meeting room (either give them straight forward numbers or fancy names, but don’t just name each one “phone booth”). Add a link to the booking system (more on that below).
- Local area information: Most of the time I’m new to area and it’s good to know where some good restaurants, ATMs and pharmacies are. Tips about safety should also be here, just in case clients haven’t done any research beforehand.
- Local SIM information: Provide a step-by-step guide on where to go, what to ask for and how to get a local SIM. There is usually an abundance of offers and certain rules and regulations you need to follow (e.g. registration with passport). Saves me making multiple trips.
- Links to every other page you have: This is the page I will search for links to anything else I’m looking for and it doesn’t matter how long the page is, just add anything you have to the bottom of this so I can search for it.. (I’ve even seen spaces just add everything one after the other to this page without sub pages and that makes it super easy to search through everything – but please add a table of contents at the top at least.)
3. Orientation aspects
3.1. A space map / diagram of the space
Even if your space is just a big room, take the time to quickly whip up a diagram of where the printer/scanner and toilets are and where the host usually sits. For larger spaces you will need to invest more time, but it’s such a big help. Also print this out on a poster and hang it on the wall.
3.2. Clear signage
You may know the toilet is behind that white door. And I probably will too after the first visit, but make it clear. Use the same names on the doors to phone-booths / meeting rooms as you have on your space map and booking systems.
3.3. Visitor signage
If you sublet parts of the space or private offices to groups or companies this should be clearly marked (see last point), but for these more permanent arrangements it’s also necessary to provide guidance to visitors that are here to see those specific offices.
I’ve had numerous occasions where I’ve sat close to the door of the space and got interrupted every ten minutes by someone asking to see company X. It does let me practice the local language a bit, but the value does not outweigh the disturbance. Of course people start learning which spots are bad and move, but that’s doesn’t solve the root problem.
On any door that does not have a reception or clearly marked host you should add signs to permanent offices. And yes, add another sign on the inside too. People just don’t read.
4. Social aspects
4.1. Weekly new member coffee time
Getting to know people can be hard, especially for introverts. Put a weekly 15-30 min new member coffee date on the event schedule. This gives new members the opportunity to at least get to know each other and all the hosts (if for example you only met the host working on the day you arrived). I’m on the fence whether or not a “quick round of introductions” is something that would keep shy members away from such things, but it does give them the extra push to say hello.
Most co-working spaces offer a variety of (business, professional and social) events. This is usually in addition to events provided by local (nomads, expats and traveler) communities. I would expect (even in off season) to see at least one event per week. Ideally a social event one week and a professional/skill sharing/business type of event the next. Or a combination of both each week.
From my experience the professionals that take working from a co-working space seriously actually do serious work during the day (who would have though that?). That means clients might be sitting days on end next to someone and not talk to them. This depends largely on your personality type, but even if they’re generally more open you wouldn’t want to disturb everyone at your table with small talk. Events on the other hand are ideal to quickly get to know people and it’s expected that everyone is there to socialize.
For planning purposes you might want to have registration for your events. It’s also nice to know as a client who else is joining and that may persuade me to join. Ideally this is part of your member site but you can also use EventBrite.
5. Infrastructure aspects
5.1. Work rooms
The distribution of the main working rooms for your space is largely dictated by the building you’re in. Open spaces is the norm for co-working spaces but don’t let it turn into a factory or call center environment. Rooms designed to have an average capacity of 12 people (with peak capacity of 20) are ideal in my opinion. Splitting rooms with shelves or whiteboards can sometimes achieve the same effect as a wall.
If your space consists of two areas I would suggest having one with the A/C set to a USA-level (i.e. cold) and one to a not Antarctic setting. It doesn’t have to be off in that second room, but not everyone likes a 18C degree cold room (especially if the outside is 38C degrees).
A non smoking environment goes without saying. And here I am mentioning it for the second time in this article.
5.2. International Plugs
One power strip with four outlets per double table is a good minimum. Keep extra power strips on hand.
Chances are there will be many foreign clients in your space and most may travel with an adapter for their devices. But you’ll need a plenty supply of power cords and strips anyway, so buying those that support international plugs and a few USB outlets on each table are very useful. If you don’t do that at least have some international adapters on hand.
5.3. Special rooms
The main working rooms should not be used for calls. It disturbs everyone else even if they are wearing headphones. Since some people just don’t care (or are ignorant to this fact) there are two things you can do as an operator: First define one specific room as the quiet zone. Make this abundantly clear with signs, so that even the most ignorant cannot oversee it. Secondly have a good supply of phone booths / call rooms / meeting rooms that are available for use. The distribution that comes to mind when I think back at different spaces is this:
- A single occupancy booth per 12 people. This should include acoustic padding and sound isolation from the rest of the space and some form of air circulation to keep temperatures down and oxygen supply up.
- A four person meeting room per 25 people.
Both types of rooms should be bookable using your member site for 30 min to 2 hours. Any longer and there’s a tendency to use it as a private office. Then again most of these booths are not made to be comfortable for hours on end anyway.
A really great addition is to have a small tablet outside (and inside*) the room showing who’s using it and how long they booked it for. Adding a possibility to book it for 30 min on the spot if it’s free makes it an A+ experience.
*Inside because I’ve overrun meetings by accident and held up someone else’s booking without noticing it. Of course some people just knock, but others are too polite and find an alternative arrangement.
Rarely used nowadays but for those instance when a client needs it, the co-working space should provide it. A simple off the shelf printer that connects via USB will do the trick. Most of them have a scanner built-in too, which is not as crucial but won’t cost much more. If you operate a large space with more permanent clients you can upgrade to a networked printer installation (some providers offer maintenance and ink refill plans so you don’t have to take care of anything). These devices will usually have an email address that you can send prints too. Similarly the scanner will send documents to an email address you enter. Often times client’s computers can find the devices on the network too and connect to them that way, but for the odd case that specific Mac just doesn’t have a driver for your printer the email address options is a good fallback.
I wouldn’t expect a large kitchen in a co-working space (although that can be nice) but a bare minimum in my mind is:
- a fridge
- a kettle
- a coffee machine
- a microwave
- a sink (with safe to drink tap water or a bottled water fountain)
- basic plates, cutlery and mugs
Some spaces offered pre-brewed tea and coffee which I find is not necessary. Tea is easy, just provide a box of tea bags. Coffee is slightly harder, but can be solved with a professional coffee machine that only needs a refill every so often.
I would suggest having a dish washer and getting people to just put their used stuff in there.
Part C. Nice-to-haves for a co-working space
This is more or less my wish list or highlights from co-working spaces I’ve worked from. Some of them are location dependent and won’t work elsewhere or with a different client demographic (i.e. digital nomads vs. local freelancers), but I’ve decided to still include them for completeness.
1. Social aspects
1.1. Airport taxis
Have a list of 2-3 trusted transport companies that you know and trust for airport runs between your city/town and the nearby airports. You are not catering to backpackers necessarily that love the adventure of finding the local bus upon arrival (nothing wrong with that though) but more often times they are professionals that need to minimize down time through travel and will book the more convenient option.
Depending on the size of your space you will have travelers coming and going in batches. Spaces that offer to connect members leaving on the same date and organizing transportation not only saves clients money but is another way to build a community of your members.
Have this service (or at least the information) available even for non-members to ease their arrival (and chances of travelers choosing your space as their space to work from).
2. Infrastructure aspects
2.1. Make it green
Get some big leafy plants (Yucca palm trees are my personal favorite) to give the place a bit of color and connection to nature.
2.2. Bicycles, scooters etc for rent
I prefer just walking and maybe renting a bicycle. Other rent scooters to get around. It’s easiest to just rent from your co-working space than have to find a reputable provider. Of course as the operator you simply need to find a trusted provider you work with and outsource this.
2.3. Ergonomic chairs
I’ve mentioned above that simple office chairs are not sufficient for a co-working space (self made tables from scrap wood are also not an option). But having ergonomic chairs not only is much more comfortable for your customers. But they tend to also survive much longer than cheaper alternatives. If you can purchase high-end chairs for half of your desks and mid-class chairs for the rest. This allows the average person working from your space to get a good chair, but still provide a seating option for peak times.
2.4. Standing desks
This is a luxury even in most corporate offices, but if your space is large enough (i.e. larger than 16 desks) having one desk per room that is height adjustable is a great addition. Alternatively if you have a bar area that is high enough and people can use that will have the same effect (if it is deep enough, quiet enough and has power strips and WiFi connectivity).
Some co-working spaces had a fridge stocked with drinks, some fruits and snacks. If the price is close to the cost at the neighborhood store it’s a convenient option and usually the honor system works. You will have a slight margin if you purchase at whole-sale prices to cover the hopefully few cases of people forgetting to pay.
2.6. Some extra equipment
Most digital nomads will travel with everything they need to work. But now and again they might need something extra which is great if you can offer that. Depending on the size of your space a monitor and USB keyboard and mouse, mouse pads and a laptop stand are a good basic set.
If you have a sound proof room and want to go the extra mile then adding a professional USB microphone and headphones is a great addition. This will help clients in meetings, recording training videos or podcasts which are on the rise for remote workers.
2.7. Checklists or sensors
A well run space knows if something is wrong or missing before a client tells them. Especially for any consumables. Have a checklist that you expand for your staff and go through the space and check off each item once or twice a day (maybe even have a daily and a semi daily checklist). But If you can get automatic sensors in place some of the manual checks can be avoided. These cases will expand as IoT and smart devices stark being more and more common e.g. the printer tells you when the toner is out, the coffee machine emails you when a refill is needed or room thermostat that notifies you of arctic temperatures in the meeting room that no one is in.
2.8. Fun or active spaces
This is towards the bottom of the list mainly because a co-working space is a working environment first and foremost but a space for relaxing a bit in between work tasks is nice. Just a list of ideas that I’ve experienced:
- Gaming area
- Pool table
- Rooftop with lounge chairs
- Swimming pool
- Boulder wall
- Mini-gym area with some weights, a treadmill and stationary bike
2.9. In-house ordering
This may only appeal to the nerdy clients and workaholics, but in certain locations this may be a viable revenue stream for an operator. I’ve only come across this at Kohub in Koh Lanta, but they had a very digitized space in general. So it wasn’t a big surprise that you could order drinks, food and snacks, lunch and dinner menus from the online member area and it was delivered to your spot. I imagine you could extend or adapt the idea to convenience items too maybe.
Part D. Last but not least, what to not do as a co-working space
There are a couple of things that really deter me from using a co-working space (or at least the other services have to really make up for it):
1. Do not have a custom app to register and use the space
Not only are you turning away anyone without a smartphone, but you’re also adding additional friction to the process. I need to first get online, then download the app and do everything on my phone when I have all my payment and invoicing details stored in my password manager on my laptop.
Instead have a member site that is mobile ready (responsive) that I can use on my phone if I want to, but also on my laptop. It will also be cheaper than developing an app!
Notable exceptions here are if you deploy electronic locks for 24h access. This is still a hassle, but the added benefit of 24h hours makes up for having to install some provider’s app. Often co-working spaces use the same provider anyhow, so you may already have the app. In an ideal world though this is also integrated into the member site.
2. Do not link my registration to my phone number
When I’m abroad I swap the SIM card in my phone to a local one for internet connectivity. That means my phone number changes throughout the day (or rather only one number is accessible). Just let me register with email.
3. Do not cheap out on the tables
If you’re a woodworker and know how to fabricate tables, then by all means make them from local material! But if your idea of a table is slapping four legs onto a piece of plywood then don’t. Apart from those legs hardly ever being the same length I’ve cut my hands on the edges of those (unsanded) tables enough times to turn around if I see them in a co-working space. IKEA has some solid tables for a reasonable price. But I don’t think they will last very long with daily use in a co-working space, so you might as well get some middle tier quality instead from the get go.
4. Do not cheap out on the power strip
We’ve all been to Asian markets where you can buy a plastic power strip that has no security features and probably isn’t legal in most countries. Do not buy them for a co-working space. See above for some better options.
I worked out of a co-working space that had a very thin power strip. My European (Shuko/Safety) plug easily extended over the side of it. Even just pushing it in a millimeter the connection was established. Add to this that you had to tug quite a bit to get it out, you can imagine how easy it was to wrap the fingers around that plug and touch the still connected metal prongs. Yeah, so I got an electric shock that not only frightened me for a sec but also the owner who was nearby.
5. Offer 24h but not have at least a person on call
I admit this is an edge case, but I was once in a co-working space at the weekend alone and the alarm went off. Apart from the noise the armed guard soon arrived and even though it didn’t take too long to explain what was going on, this was a foreign country and I was simply a client at the space, so even though he took my ID details I wasn’t strictly allowed to speak on behalf of the space. The host did reply a couple of hours later, but a less than ideal situation.
In my opinion co-working spaces will continue to pop-up more and more as work moves towards location independence. While the business of operating one may sound simple there are certain pitfalls that you need to be aware of (apart from the business aspects such as the size and reach ability of your target market from your location). I hope this list gives you an idea of what to think about when you’re thinking about opening one. And if you do decide to go for it, send me a message. I may just pop by for a visit